FAQ
Please read before you book. Still have a question? DM @baddienailz or email baddienailz@gmail.com.
Where are you & what are your hours?
Home based in Springfield Gardens, Queens, NY (11413). You'll get the address after you confirm your appointment.
- Tue & Wed
- 10am – 6pm
- Thu & Fri
- 10am – 7pm
- Sat
- 10am – 6pm
- Sun & Mon
- VIP only
How does booking work?
Pick your set, design time, soak off, date and time, then pay your deposit to lock it in.
You'll get a confirmation text 1 day before your appointment. Please confirm it. First-time clients get the address after confirming. Returning clients, keep confirming before every visit.
Double check your name, phone and email when you book.
How much is the deposit?
A $32 deposit is required to secure your appointment: $30 comes off your total at the end of your service and $2 is a booking fee.
Deposits are nonrefundable and non-transferable.
Your deposit is paid by card when you book. The rest is paid at your appointment with Apple Pay, Zelle or cash.
What are VIP & squeeze-in appointments?
VIP appointments are on Sundays and Mondays. A $50 fee is added to all VIP and squeeze-in appointments.
Can I reschedule or cancel?
Rescheduling: reschedule at least 1 day before your appointment. You get one reschedule per deposit. A second reschedule counts as a new appointment with a new deposit.
Cancelling: cancel at least 24 hours before. Otherwise your deposit is kept.
You can reschedule or cancel yourself before the cut-off using the link in your confirmation text or email.
No-shows are blocked from all future bookings.
What if I'm running late?
Let your nail artist know if you're running behind. There's a 10 minute grace period. After 10 minutes you'll be charged a late fee, or your appointment may be cancelled and you'll need to rebook online with a new deposit.
Soak offs, fills & pricing
- Soak offs: available. Choose soak off when you book and 30 minutes is added to your appointment for you.
- Fills: available on Baddie Nailz work only. No foreign fills.
- Pricing: all prices are base prices. Your final price depends on the exact design. Want a quote first? Reach out before you book.
Can I bring someone?
No extra guests and no kids. Guests will not be allowed in.
What if I have an issue with my nails?
There are no refunds after your service. If anything is wrong with your nails, reach out within 24 hours and we'll get them fixed as soon as possible.
How do I contact you?
- Instagram / Facebook: @baddienailz
- Email: baddienailz@gmail.com
- Phone: existing clients only
Ready? Lock in your spot.
Book now